Documentation suggests either a connection issue and/or corrupted/missing database.
However, MAXrm support advised: From local machine C:\Program Files (x86)\Advanced Monitoring Agent\
Delete:
247_Upload.xml
DSC_Upload.xml
If that fails, secondarily:
Web research suggests the most likely cause being a DNS resolution issue.
Check by>
On local machine, viewing C:\Program Files (x86)\Advanced Monitoring Agent GP\debug.log
Looking for failed requests for HTTPS.... CWinHttpSocket...Failed Request
Verify with $ NSLOOKUP
Solve by added DNS Forwarders under DNS Properties
http://cscmblog.blogspot.com/2012/07/gfi-rm-offline-agent-caused-by-upload.html
Alternatively, a Windows update regarding SSL certificates could be the cause.
http://status.maxfocus.com/2014/03/12/gfi-max-remotemanagement-https-access/
